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At Craggwood Tree Care we strive to protect your privacy and rights. We have set forth this statement to explain the information we collect from you, how we use that information, and your legal rights regarding that information.
The processing of personal data is governed by the General Data Protection Regulation 2016/679 (the GDPR). This legislation will replace current data privacy law, giving more rights to you as an individual and more obligations to organisations holding your personal data.
One of the rights is a right to be informed, which means we have to give you even more information than we do now about the way in which we use, share and store your personal information.
This means that we will be publishing a new privacy notice so you can access this information, along with information about the increased rights you have in relation to the information we hold on you and the legal basis on which we are using it.
This new privacy notice comes into effect and will be published on our website on 25 May 2018.
Craggwood Tree Care This means I decide how your personal data is processed and for what purposes.
James Shilton
Craggwood Tree Care
5 Keelham Drive
Rawdon
Leeds
LS19 6SG
james@craggwoodtreecare.co.uk
Please read the policy carefully to understand our views and practices regarding your personal data and how we will treat it.
We may collect and process the following data about you:
Information that you provide by completing our ‘contact us’ forms on our site. This includes information provided at the time of requesting information or ordering services. We may also ask you for information when you provide feedback to us about our site.
If you contact us, we may keep a record of that correspondence.
Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.
When you choose to contact us through a contact form/web forms, we collect your name, email address, and telephone number and information on how we can help. This information is used to contact you if we need to respond to your question.
We may use your personal information in the prevention and detection of fraud.
Any personal information transmitted over the internet via our website is secured using SSL encrypted.
However transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We may use information held about you in the following ways;
The information you provide is controlled by Craggwood Tree Care, 5 Keelham Drive, Rawdon, Leeds LS19 6SG (“Data Controller”).
We take all reasonable steps to ensure your personal information is stored safely on our servers. Only employees of Craggwood Tree Care (the Data Controller) who handle the technical management of our website can access your information. In accordance with UK Data Protection legislation we follow strict security procedures in the storage and disclosure of information you provide to prevent unauthorised access. Our procedures mean we may occasionally request proof of identity before disclosing information to you. We cannot however guarantee the security of any data you disclose to us online.
We do not sell, trade or rent your personal information to 3rd parties. We may share your information with a 3rd party surveyor. If we choose to do so in the future, you will be notified by email of our intentions, and have the right to be removed prior to the disclosure.
By using our website you consent to the collection and use of this information by Craggwood Tree Care. Changes to this privacy policy will be posted to this page so that you are kept informed of the information we collect, how we use it, and under what circumstances we disclose it.
Please note the information you provide will not be transferred out of the UK.
Under UK Data Protection legislation you have a right to see the personal information that we keep about you, upon receipt of written request (by post or email) to the address below.
What are cookies and why do we use them?
Cookies are small text files placed on your device when you visit a website or application. Your web browser (such as Google Chrome, Internet Explorer or Mozilla Firefox) then sends these cookies back to the website on each subsequent visit so that they can remember things like preferences.
Cookies are very useful and do lots of different jobs. For example, they enable you to move between our web pages efficiently, they remember your preferences when you visit us again and generally improve your experience when browsing with us. They can also help to ensure that adverts you see online are more relevant to you and your interests.
Cookies last for different lengths of time depending on the job they do.
Session cookies only last for your online session and disappear from your device when you close your browser
Persistent cookies stay on your device after the browser has been closed and last for the period of time specified in the cookie
You may delete any cookies already on your computer. You may also disable the cookies we use but doing so may mean you are unable to access all the facilities our site offers. Please refer to your browser’s help files for appropriate instructions.
| Cookie | Domain | Type | Description | Duration |
|---|---|---|---|---|
| _gcl_au | .craggwoodtreecare.co.uk | Analytics | Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. | 3 months |
| _gid | .craggwoodtreecare.co.uk | Analytics | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. | 1 day |
| _gat_UA-197358001-1 | .craggwoodtreecare.co.uk | Analytics | A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to. | 1 minute |
| _ga_B8PXRDSY6R | .craggwoodtreecare.co.uk | Analytics | This cookie is installed by Google Analytics. | 2 years |
| _ga | .craggwoodtreecare.co.uk | Analytics | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. | 2 years |
Any changes we may make to our privacy policy in the future will be posted on this page.
We welcome comments on our privacy policy.
Please email your questions and comments to james@craggwoodtreecare.co.uk or call us on 0793 2027876 Alternatively you can write to us at the following address
Craggwood Tree Care, 5 Keelham Drive, Rawdon, Leeds LS19 6SG